Never ever deal with this company!!For 4 month of our contract with them 30 days no one can call our business.
No one representative was sent to fix the problems. 11th of December they decided to change something in their software . Since that time 100 % of their clients experience the difficulties with phone lines. I received this information information today from customer service representative.
Today 22d of December. How smart to start doing this in the end of the year in Holiday Season.!!! Still there is no working phone line. They do not care about customers at all.
They do not provide any phone of Management or Head Office. The only one phone number: 416.850.2600.
Or their favourite support to put you on hold for 2-3 hours.Never ever deal with this company!!!
More Review Details
What I liked
What I disliked
- Line does not work there is no message for the clients
- Reason of review:
- Bad quality
- Monetary loss:
- Product or service
- Horizon Telecom Business Telephone System
- Review category
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